I purchased a vehicle from Hayes Auto Sales under duress which I will say is my own fault. When we got off the freeway and stopped on the overpass light by our house the car temperature started to rise pretty fast. Getting tons of new vehicles in daily! I, of course, did not purchase the extended warranty, if it was even offered, thinking that Hayes would have done at least a thorough service on it prior to selling it to an unsuspecting victim. This thing is lifted to the moon and comes with drop down running boards! The amazing thing was Murray was not at work Hayes Auto had patched me to his cell phone. I spoke to Subaru and I guess the issue was a known problem and that they had sent letters to owners to have the repairs done by July 2018 for reimbursement. Hayes gave us a great deal on our van trade in and hooked us up with a near mint condition Ford Taurus. It was not like this when we left the dealer.
The van ran great for the next four years and we never had a problem with beyond minor maintenance. They said by their cars and their customers. The experience was just as laid back and pleasurable as before. We get to go shopping! Upon checking the oil we found a stripped bolt with oil dripping. Jeep wrangler rubicon dealership dealerships car cars carsforsale truck trucks trucksforsale vehicle vehicles forsale roseville rosevilleca california cali sacramento usedcars hayesautosales autos autosales ford chevy dodge toyota honda mazda nissan Hayes Auto Sales Hayes Auto Sales 2007 Ford F-250! In May of 2012 we decided to return to Hayes Auto Sales and trade in our van for a smaller car. The current mechanic that will be replacing the transmission for me said that if anyone at Hayes would have looked at the vehicle and the transmission fluid would have known that there was a huge problem.
Our dreams where crushed and our van was a constant reminder of our pain and sorrow. We went to Hayes Auto Sales in Roseville and got an amazing deal on a 1998. The transmission fluid that was drained was as black as a dark night and no way was checked prior to my purchase. I really don't know how salesman's can sleep at night. I guess if you have no conscience or regard to others it must be easy.
Check out our website for more info and inventory! After paying for the car cash my husband and I drove home. We drove 6 hours to buy these trucks after doing our research for a week , financing in place and negotiating on our trade in. Neither vehicle received an oil change. We then stopped at our house two miles. Business is business, I get it, but to not throughly service a vehicle prior to selling it should be a crime.
I have since read the reviews and sure wish I had known this when I was suckered into Hayes Auto Sales. Both the sales and repair teams went the extra mile to make my experience an extremely positive one. Our children quickly named the car Victoria the Taurus. I called and spoke to Murray who offered to have us go with his transmission person who would charge us dealer price for the repairs. My husband turned the car off.
Both vehicles within 2 weeks had issues. If you find yourself at Hayes please go with your gut instinct and trust it. Were you bringing in your trade to get appraised? My husb … As stated in the complaint the customer did state that the oil was not milky when they purchased the vehicle but after driving 135 miles it started having a problem with overheating. We found it to be low. Both my experiences with them have been amazing! I didn't even have to get it inspected, but my mechanic confirmed that the value was nowhere near the asking price in that condition. Our dream was to fill the vans seats with babies, but two years after the birth of our third child my wife was diagnoses with stage three cancer and lost her ability to have children.
We were told these trucks were in good shape, maintained, etc. I don understand why there are so many negative reviews on here, but don believe them. I called the shop on Monday and was told by the receptionist that there were no appointment open that week. According to Subaru, this is something a car dealer should have known about. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
We then checked the oil. A few years ago my wife and I wanted to get a minivan for our growing family. This was not there when we left as Hayes Auto Sales detailed the motor. Check out our website for more info and inventory! We now traveled 135 miles. I knew then that I was getting the run around and very vague answers but I was so tired and still had a 6 hour drive home in a snow storm ahead of me.
I told her Murray had told me to call and she quickly put me on hold, came back on the line and apologized for the misunderstanding and asked me to bring the car in on Tuesday. I tried to ask all of the right questions about the previous service and the service Hayes performed on the vehicle prior to my purchase. It's worth the extra money to buy from a dealer. Four days after buying the Taurus the car stopped accelerating. If a head gasket goes out 135 miles later there is no way we would be able to tell this. . Turns out the car had a transmission problem, but Hayes Auto told me not worry.
Before starting the car we filled the coolant with Honda blue coolant. It was new as per the car fax paper they gave me stating the oil change was done, and the car was inspected. Even though Murray was at home with his family he listened to my concerns and asked if I could call back Monday when he was back at the shop. Brian helped me to schedule a test drive of a car I was interested in, and made it easy for me to get it independently inspected. My husband started to pullover but the temperature leveled off.